Category: CHARGEBACKS
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How to Reduce Credit Card Chargebacks 2024 Holiday Season Edition
The post-holiday chargeback surge is coming, and it’s going to hit harder than ever. With holiday retail sales reaching $957.3 billion in 2023, and an expected 3.5% growth for 2024, businesses are set to face a wave of transaction disputes in January 2025. I’ve seen firsthand how these chargebacks can devastate businesses, often wiping out…
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Everything You Need to Know About Chargebacks
Chargebacks have become an essential part of the payment ecosystem. They’re a powerful tool for consumer protection, but they can also be a major headache for merchants. Whether you’re a business owner looking to protect your bottom line or a consumer wanting to understand your rights, this guide will walk you through everything you need…
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Chargebacks from Poor Customer Service Is Killing Your Business — Solution
Did you know that your customer service team can play a huge role in reducing chargebacks? That’s right – many chargebacks derive from poor customer service, so the obvious solution is to improve your customer service. But that might not be as easy as it sounds. In this post, we’ll dive into the basics of…
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5 Ways to Reach Below 5% Refund Rate & Avoid Chargeback Scams
Chargeback scams are an increasingly significant threat to the bottom line of ecommerce businesses, particularly those operating in high-risk industries. These fraudulent chargebacks not only result in lost revenue but also lead to increased operational costs, damaged relationships with payment processors or service providers, and potential penalties from card networks like Visa and Mastercard. Here’s…
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Protect Your Revenue with These 3 Q1 Chargeback Prevention Strategies
Let’s talk about a not-so-fun part of post-holiday business: chargebacks. You know the drill—Q4 comes around, sales go through the roof thanks to the holiday rush and those irresistible sales events. But as the confetti settles, Q1 brings a less celebrated trend: a spike in returns, refunds, and the dreaded chargebacks. It’s like the financial…
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