Category: CHARGEBACKS
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Tis’ the Season for Chargebacks: Here’s How to Manage Post-Holiday Chargebacks for Cross-Border Purchases
We all know the holidays can be stressful. From binge buying to late deliveries to replacement gifts, it can be a mess. Customers are mad, you’re mad, deliverers are mad. So what do you do? You’ll want to lower post-holiday chargebacks by understanding how this shopping period affects your business and how your processor handles…
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5 Ways to Reduce Travel Industry Chargebacks After the Holidays
As we approach 2022, many people are prepping to give and receive travel-related gifts. From plane tickets and cruises to tours and events, this upcoming year is ready to embrace travel once again. That’s great news for anyone working in the travel industry. But you know what’s not such great news? Chargeback potential is high.…
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Timeline of a Chargeback: The Merchant’s Guide to Processing Chargebacks
The timeline of a chargeback is a tricky one and tends to favor the customer. It involves all parties: customer, card issuer, credit card network, acquirer, and finally the merchant. Merchants who ignore chargebacks or fail to respond in time will lose revenue, increase their chargeback ratio, and take one step closer to account termination. For these reasons, chargeback management is a high-risk merchant’s best ally. Steps for Chargeback Processing There…
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Are chargeback alert services right for me, and which one do I choose? Let’s weigh in.
Every business owner wants to prevent chargebacks, especially high-risk merchants. There’s no 100% fool-proof way to prevent a chargeback from happening, that’s just the cold truth. But there are ways to minimize the occurrence of chargebacks, and one of the leading methods is by using a chargeback alert service. These services are attractive options for many businesses, but whether you use one depends on…
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The Top 5 Tips for Disputing a Chargeback as a Merchant
The hard truth is that banks rarely favor the merchant when it comes to disputing a chargeback. The process tends to follow the oft misguided phrase of “the customer is always right”, which can leave a customer with more money than they started with and your product in their hands. It’s easy to understand why…
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