Category: FRAUD

  • The Rise of Friendly Fraud Among Gen Z and What Businesses Can Do

    ,

    Friendly fraud is where customers dispute transactions they actually made through their credit card company or bank, aiming to get their money back. It’s as problematic as it sounds. 42% of Gen Zers (those born between 1997 and 2012) have fessed up to committing friendly fraud. With the digital world at their fingertips, disputing a…

    young thief with big bag on back in front of storefront
  • PayPal Frozen Funds Hack: Chargeback YOURSELF

    , ,

    Efficient transactions are the lifeblood of any successful business. But sometimes, our trusted tools don’t always work in our favor. One such scenario involves PayPal freezing funds, a situation that has left many online merchants in a lurch. If you’ve ever had your PayPal account frozen, you know the struggle of not being able to…

    PayPal logo over hands giving cash to another hand below.
  • Block Inc Accused of Fraud, Is Square Payment Processing Unsafe?

    , ,

    In the high-stakes world of e-commerce, payment processors play a critical role in the success and stability of your business. These platforms are the lifeblood of your online store, enabling seamless transactions between you and your customers. But what happens when the safety of your payment processor is called into question? The thought alone sends…

    Logos for Square payment processing and Block, Inc.
  • Increase Conversions, Decrease Declines with Alternative Payment Modes like FedNow

    , , , , , , ,

    Are you looking for an easy way to increase your conversions and decrease declines? Incorporating alternative payment modes, such as FedNow, into your existing payments system can be a powerful tool in helping achieve these goals. With the rise of debit cards and the prevalence of mobile wallets, incorporating new ways to quickly process payments…

    FedNow instant payment system and logo of US Federal Reserve
  • Dark Patterns: Avoid These User Experience Tactics or Face FTC Takedown

    , , , , , , , , , ,

    User experience and design carry a hidden element of sinister manipulation unbeknownst to consumers called dark patterns. Dark patterns are insidious UX tactics used by companies to trick customers into completing unwanted or unnecessary purchases, or taking any action that yields more profit for the business at the detriment of customer satisfaction and trust. Consumers…

    Needle in a gauge titled "UX User Experience" pointing to "Very Bad".