Category: FTC

  • Final FTC Click-to-Cancel Rule Announced, Subscription Merchants Listen Up

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    The Federal Trade Commission (FTC) has announced a final “click-to-cancel” rule aimed at simplifying the process of ending recurring subscriptions. This rule addresses the growing frustration among consumers who find it difficult to cancel unwanted services. By mandating that businesses make cancellation as straightforward as enrollment, the FTC empowers consumers and reduces deceptive practices in…

    the word "cancel" inside a white outlined rectangle representing a clickable button with a finder pointed at it. Everything is drawn on a blackboard.
  • FTC Targets Deceptive AI Claims, Shopify and Stripe Users Are Warned

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    The Federal Trade Commission (FTC) has launched a crackdown on deceptive artificial intelligence (AI) claims. This aggressive move targets companies that exaggerate their AI capabilities or misuse consumer data under the guise of AI-powered services. For direct response businesses and those relying on platforms like Stripe and Shopify, this regulatory action demands immediate attention and…

    Businessman's hand on the left giving a thumbs up, robot hand on the right giving a thumbs down.
  • FTC Ramps Up AI Regulation with new Impersonation Rule

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    In a significant move to protect consumers and legitimate businesses, the Federal Trade Commission (FTC) has announced the implementation of the Impersonation Rule, which went into effect on April 11, 2024. This new rule specifically targets scams and deceptive practices involving the impersonation of government agencies and businesses, with a particular focus on the growing…

    man sitting at desk in front of computer screen using a headpiece to speak on the phone, scammer
  • New FTC Telemarketing Rules: What Merchants Need to Know

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    The Federal Trade Commission (FTC) has recently announced significant updates to the Telemarketing Sales Rules (TSR), aimed at strengthening consumer protection and cracking down on deceptive telemarketing practices. These changes come as part of the FTC’s ongoing review of the TSR, which includes do-not-call provisions and prohibitions on most telemarketing robocalls to consumers. The new…

    illustration of telemarketers in an office on the phone