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Entering the LATAM iGaming Market: A Guide for US Gaming Companies

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The Latin American (LATAM) gaming industry has emerged as one of the most exciting and rapidly growing markets in the world. With a population of over 600 million people and a rising middle class, Latin America presents a wealth of opportunities for US gaming merchants and service providers looking to expand their reach and tap into new sources of revenue.

In recent years, the LATAM gaming industry has experienced a surge in popularity, driven by factors such as increasing smartphone penetration, improved internet connectivity, and a growing appetite for mobile gaming, esports, and online casino platforms. From Brazil to Mexico, Argentina to Colombia, gamers across the region are embracing digital entertainment like never before.

For US gaming merchants, the LATAM market offers a unique chance to diversify their customer base, boost revenue streams, and establish a strong presence in a region that is poised for continued growth. By leveraging their expertise, technological capabilities, and industry knowledge, US providers can capitalize on the rising demand for high-quality gaming experiences in Latin America.

However, entering the gaming market is not without its challenges. From navigating complex regulatory landscapes to adapting to local payment preferences and cultural nuances, US gaming merchants must be prepared to tackle a range of obstacles in order to succeed in this dynamic region.

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Why US Gaming Merchants Should Enter the LATAM Market

The Latin American (LATAM) gaming industry is one of the most rapidly expanding markets globally, presenting a wealth of opportunities for US gaming merchants. With a projected annual growth rate of 10% through 2028, the LATAM gaming market is expected to reach $4.3 billion in value. This impressive growth is driven by several key factors:

  1. Mobile gaming boom in Latin American countries – Mobile gaming has taken Latin America by storm, with 87% of LATAM gamers playing on mobile devices, significantly higher than the 67% playing on PCs and 57% on consoles. The widespread adoption of smartphones in the region, coupled with the accessibility and casual nature of mobile games, has fueled this boom.
  2. Increasing popularity of esports and online gamingEsports and online gaming have gained significant traction in Latin America, with the region’s esports market generating around $47.5 million in 2021, growing at a 16% year-over-year rate. The rising interest in multiplayer competitive gaming, like tournaments, and the growth of online gaming communities have contributed to the industry’s expansion.

Best LATAM Countries Allowing US iGaming Services

Several Latin American countries have recently opened their markets to US igaming services, presenting new opportunities for gaming merchants:

  1. Brazil: With a population of over 200 million and a pending regulation of sports betting, Brazil is poised to become the largest online sports betting market in LATAM.
  2. Mexico: As the second-largest economy in Latin America, Mexico has regulated most forms of gambling, making it an attractive market for US providers.
  3. Argentina: Argentina has a growing igaming market, with online gambling regulated in several provinces.
  4. Colombia: Colombia was the first regulated igaming market in Latin America, with steady growth since online gambling was legalized in 2016.
  5. Chile and Peru: Although smaller than the aforementioned markets, Chile and Peru show potential for growth and are increasingly attracting US gaming merchants.

Potential for Gaming Revenue Growth in These Markets

The opening of these markets presents significant potential for gaming revenue growth. For example, Brazil’s regulated online gambling market is expected to reach $1.3 billion, followed by Mexico at $1.2 billion, Chile at $354 million, and Colombia at $303 million.

As more Latin American countries regulate online gambling and the user base continues to expand, US gaming merchants can capitalize on these growing revenue streams.

How to Safely Enter the LATAM iGaming Market

Entering the Latin American iGaming market requires careful planning and execution to ensure a smooth and successful expansion. Two critical aspects US gaming merchants must consider are navigating the LATAM payment ecosystem and adhering to regulations and compliance requirements.

Opening Gaming Merchant Account

Obtaining a proper gaming merchant account is crucial for US companies entering the LATAM iGaming market. A gaming merchant account allows businesses to process payments from players and ensures that transactions are handled securely and efficiently.

It is essential to partner with a reputable payment service provider that has experience in the gaming industry and understands the unique challenges and requirements of the LATAM market.

Accepting Multiple Currencies (USD and Local)

To effectively serve players across different Latin American countries, it is important to partner with a payment processor that can handle multiple currencies, including USD and local currencies such as the Brazilian Real, Mexican Peso, and Argentine Peso.

This ensures that players can deposit and withdraw funds in their preferred currency, reducing friction and improving the overall user experience.

Choosing a Gateway

Latin American players have diverse payment preferences, with many favoring local payment methods such as Boleto Bancário in Brazil, OXXO in Mexico, and Efecty in Colombia.

To cater to these preferences and increase conversion rates, US gaming merchants should choose a payment gateway that supports a wide range of local payment options. This will make it easier for players to fund their accounts and engage with the gaming platform.

Navigating Regulations and Compliance Requirements

Each Latin American country has its own set of regulations and licensing requirements for iGaming operators. US gaming merchants must thoroughly research and understand the legal landscape of each market they plan to enter.

This may involve obtaining licenses from local gaming authorities, complying with anti-money laundering (AML) and know-your-customer (KYC) regulations, and adhering to responsible gaming practices. Failure to comply with these regulations can result in significant fines, reputational damage, and business closure.

To navigate the complex regulatory environment and ensure compliance, US gaming merchants should consider partnering with local experts and service providers. These partners can offer valuable insights into the specific requirements of each market, assist with licensing processes, and provide ongoing support to ensure that the gaming platform remains compliant with local laws and regulations.

Additionally, local partners can help US companies adapt their offerings to the cultural nuances and preferences of Latin American players, increasing the chances of success in the market.

Localizing Your iGaming Platform for LATAM Players

To succeed in the Latin American iGaming market, US gaming merchants must prioritize localization. Adapting your platform to the linguistic, cultural, and technological preferences of LATAM players is essential for creating a compelling and engaging user experience.

Obtaining a Local Domain

Securing a local domain for each Latin American country you target is a critical step in establishing trust and credibility with players. A local domain, such as “.com.br” for Brazil or “.com.mx” for Mexico, signals to users that your platform is tailored to their specific market and adheres to local regulations.

It also improves your site’s visibility in local search engine results, making it easier for players to find and access your platform.

Displaying Games and Content in Spanish and Portuguese

To effectively cater to the linguistic diversity of Latin America, you should offer your gaming content in both Spanish and Portuguese. Brazil, the largest market in the region, is predominantly Portuguese-speaking, while most other LATAM countries are Spanish-speaking.

By providing content in both languages, you can ensure that your platform is accessible and engaging for players across the region. This includes translating game rules, instructions, and user interfaces, as well as offering customer support in both languages.

Adapting Game Content and Themes to Local Preferences

Localizing your iGaming platform goes beyond language; it also involves tailoring your game content and themes to the cultural preferences and interests of Latin American players.

This may include offering games that feature popular local sports teams, celebrities, or cultural icons. For example, in Brazil, soccer-themed games are likely to resonate with players, given the country’s passion for the sport. Similarly, incorporating local holidays, festivals, and traditions into your game themes can help create a more immersive and engaging experience for LATAM players.

Optimizing for Mobile Devices

The majority of Latin American gamers are playing on mobile devices, so it should be a priority of yours to optimize your iGaming platform for smartphones and tablets.

This involves designing a responsive, mobile-friendly user interface that is easy to navigate on smaller screens. Ensuring that your games load quickly and run smoothly on mobile devices is also essential, as LATAM players may have varying levels of internet connectivity.

By prioritizing mobile optimization, you can tap into the vast and growing market of mobile gamers in Latin America and provide them with a seamless and enjoyable gaming experience.

OPEN A LATAM GAMING MERCHANT ACCOUNT

About the author

As President of DirectPayNet, I make it my mission to help merchants find the best payment solutions for their online business, especially if they are categorized as high-risk merchants. I help setup localized payments modes and have tons of other tricks to increase sales! Prior to starting DirectPayNet, I was a Director at MANSEF Inc. (now known as MindGeek), where I led a team dedicated to managing merchant accounts for hundreds of product lines as well as customer service and secondary revenue sources. I am an avid traveler, conference speaker and love to attend any event that allows me to learn about technology. I am fascinated by anything related to digital currency especially Bitcoin and the Blockchain.