Category: CHARGEBACKS
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FAQ Fridays: Your Merchant Category Code Can Increase Your Sales
A regular query I get from prospects and new clients, like this one from Paul K., who runs a supplement shop that’s been scaling considerably in the last few months: “Maria, I’ve signed up with a new payment processor – and they asked me what Merchant Category Code (MCC) my business is. What’s this all…
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Crypto Merchant Account
The markets may be volatile, but that hasn’t stopped demand for cryptocurrency exchanges or merchants inquiring about crypto merchant accounts. The pandemic has sent interest in cryptocurrencies such as Bitcoin and Ethereum into overdrive. Website visits to cryptocurrency exchange websites have recently increased to over 144.3 million visits per month this past August alone. That represents a 30.5% month-on-month increase. It appears the recent spike in volatility has…
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FAQ Fridays: Improve Customer Service To Lower Chargebacks
Q: I have a nutra site that sells mainly immunity supplements. Since Covid, we’ve had a huge uptick in sales that is not slowing down. I’ve noticed much larger bills for our monthly customer service costs. I outsource my customer service to an external call centre. The call centre is opened 24 hours so my…
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Avoid Chargebacks for Q4 Holiday Shopping
For online stores, the 2020 holiday shopping season will be unlike any in recent memory. And if you haven’t started planning for the upcoming holiday seasons including Black Friday and Christmas, it’s time to ensure your offers are ready to go for a busy online shopping season to come. In this post, we will look…
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FAQ Fridays: My Chargeback Rate Is 8%, Will We Get Shut Down?
We get numerous inquiries about offshore payments, chargeback rates, high-risk management and more (sometimes the same ones in a given week). So, we’ve created FAQ Fridays to address your concerns. Every Friday we will answer frequently asked questions about payment processing. Send your questions to our sales department and you’ll get free advice to resolve…
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