Category: CHARGEBACKS
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FAQ Fridays: My Chargeback Rate Is 8%, Will We Get Shut Down?
We get numerous inquiries about offshore payments, chargeback rates, high-risk management and more (sometimes the same ones in a given week). So, we’ve created FAQ Fridays to address your concerns. Every Friday we will answer frequently asked questions about payment processing. Send your questions to our sales department and you’ll get free advice to resolve…
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Reduce Chargebacks & Refunds With 3DS2 – It’s Better Than 3DS
Authentication tool 3-domain secure version two or 3DS2 aims to cut the burden of chargebacks and refunds. And, thank goodness, because version one was a conversion killer for many high-risk merchants. The updated version of 3DS introduces a new technology that reduces fraud rates and improves online purchase experiences. Thus, increasing your profit and minimizing…
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Refund Rates Over 15% Can Ruin Your Payment Processing
When was the last time you paid attention to your refund rates? For many high-risk merchants, the focus when it comes to payment processing is chargebacks. You might believe that a low chargeback ratio alone protects your merchant account status. But when was the last time you checked your refund rate? High refunds and returns…
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Chargeback Rates Nearing The Dreaded 1% Mark? Here’s How To Fix It
Chargeback rates have become a severe problem for various online merchants over the past couple months during the COVID-19 crisis. Businesses continue to deal with the economic fall out. For example, some within the subscription, travel, sports and supplement sectors see increasing levels of chargebacks. This is particularly true for US-based merchants. And, let’s not…
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Chargebacks: Why Americans Love Them & What Merchants Can Do About It
Any online merchant with sales in North America knows that US chargebacks are inevitable. It happens to so many successful companies. They have a cool product or service. They launch to great fanfare in the UK, EU and other foreign regions like Australia and New Zealand. However, when targeting the US consumer market, America poses…
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