Category: CHARGEBACKS
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Chargebacks from Poor Customer Service Is Killing Your Business — Solution
Did you know that your customer service team can play a huge role in reducing chargebacks? That’s right – many chargebacks derive from poor customer service, so the obvious solution is to improve your customer service. But that might not be as easy as it sounds. In this post, we’ll dive into the basics of…
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5 Ways to Reach Below 5% Refund Rate & Avoid Chargeback Scams
Chargeback scams are an increasingly significant threat to the bottom line of ecommerce businesses, particularly those operating in high-risk industries. These fraudulent chargebacks not only result in lost revenue but also lead to increased operational costs, damaged relationships with payment processors or service providers, and potential penalties from card networks like Visa and Mastercard. Here’s…
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Protect Your Revenue with These 3 Q1 Chargeback Prevention Strategies
Let’s talk about a not-so-fun part of post-holiday business: chargebacks. You know the drill—Q4 comes around, sales go through the roof thanks to the holiday rush and those irresistible sales events. But as the confetti settles, Q1 brings a less celebrated trend: a spike in returns, refunds, and the dreaded chargebacks. It’s like the financial…
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How to Successfully Dispute Chargebacks as a Merchant: Lessons from the Chargebacks911 Case
Chargebacks—a mechanism designed to protect consumers, but one that can also present significant challenges for businesses. The recent case of the Federal Trade Commission (FTC) against Chargebacks911 has cast a spotlight on these challenges, revealing the complexities and potential pitfalls within the chargeback process. As a merchant, understanding the intricacies of chargeback disputes is not…
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Why Credit Repair Is High Risk and How You Can Profit
Credit repair services are essential to this world we live in, run by credit and filled with consumers grappling with poor credit scores and crippling debt. Even if credit repair is so crucial to the flow of commerce, the industry is snugly fit into the high-risk category by many financial institutions and payment processors. This…
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