Category: CHARGEBACKS
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Yes, You Can Increase Prices Without Losing Customers to Grow Revenue
Increasing prices is a classic way to grow revenue. However, there is often a concern of losing clients when you increase your prices. It’s always tempting to keep your prices the same, especially as a service provider business, but as you probably know, your expenses also increase with time. Whether you’re increasing prices out of…
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Change Your Business’ Billing Descriptor NOW to Avoid Chargebacks
If you are receiving charge backs on your credit card transactions it could be for a number of reasons. The billing descriptor (Name on Credit Card) is often the most overlooked portion of a transaction. Your business’s billing descriptor can increase or decrease how likely a customer is to dispute their credit card charge. Now that…
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Tis’ the Season for Chargebacks: Here’s How to Manage Post-Holiday Chargebacks for Cross-Border Purchases
We all know the holidays can be stressful. From binge buying to late deliveries to replacement gifts, it can be a mess. Customers are mad, you’re mad, deliverers are mad. So what do you do? You’ll want to lower post-holiday chargebacks by understanding how this shopping period affects your business and how your processor handles…
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5 Ways to Reduce Travel Industry Chargebacks After the Holidays
As we approach 2022, many people are prepping to give and receive travel-related gifts. From plane tickets and cruises to tours and events, this upcoming year is ready to embrace travel once again. That’s great news for anyone working in the travel industry. But you know what’s not such great news? Chargeback potential is high.…
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Timeline of a Chargeback: The Merchant’s Guide to Processing Chargebacks
The timeline of a chargeback is a tricky one and tends to favor the customer. It involves all parties: customer, card issuer, credit card network, acquirer, and finally the merchant. Merchants who ignore chargebacks or fail to respond in time will lose revenue, increase their chargeback ratio, and take one step closer to account termination. For these reasons, chargeback management is a high-risk merchant’s best ally. Steps for Chargeback Processing There…
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