Category: COMPLIANCE

  • Dark Patterns: Avoid These User Experience Tactics or Face FTC Takedown

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    User experience and design carry a hidden element of sinister manipulation unbeknownst to consumers called dark patterns. Dark patterns are insidious UX tactics used by companies to trick customers into completing unwanted or unnecessary purchases, or taking any action that yields more profit for the business at the detriment of customer satisfaction and trust. Consumers…

    Needle in a gauge titled "UX User Experience" pointing to "Very Bad".
  • FTC’s Business Opportunity Rule Expands to Coaching — Must Read!

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    In a recent press release, the Federal Trade Commission (FTC) is considering an expansion to its Business Opportunity Rule to include coaching services, e-commerce merchants, and investment opportunities. As an online coach, you must provide potential customers with a disclosure document that outlines key information about your business. Failure to do so could result in…

    FTC, Federal Trade Commission, on a computer keyboard.
  • Fake Reviews Will Kill Your Online Business. Take This Advice Instead!

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    Heading into 2020, fake reviews would be the last thing on your mind. But for us, it’s an issue that could affect a significant number of our clients if they aren’t careful. Business owners, Amazon sellers, marketers, influencers all understand the power of reviews. This has, unfortunately, led to the increasing use of fake reviews…

    If you’re using or thinking about using fake reviews, the FTC is not the only thing you should be worried about.