Category: REFUNDS

  • 5 Ways to Reach Below 5% Refund Rate & Avoid Chargeback Scams

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    Chargeback scams are an increasingly significant threat to the bottom line of ecommerce businesses, particularly those operating in high-risk industries. These fraudulent chargebacks not only result in lost revenue but also lead to increased operational costs, damaged relationships with payment processors or service providers, and potential penalties from card networks like Visa and Mastercard. Here’s…

    reduce chargeback scams and reach less than 5% refund rate
  • Master the Holiday Return Rush, Day-Of Product Returns Best Practices

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    Here we are, the season of giving…and holiday returns. For e-commerce and direct response merchants, this period can be as challenging as it is rewarding. Christmas Day marks not only a celebration but also the beginning of one of the busiest return periods of the year. Knowing this, an effective holiday return policy isn’t just…

    calendar with gifts and holiday decor
  • Boost Sales with a Strong Return Policy for Your Auto Parts Business

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    Navigating the world of ecommerce can be a thrilling ride, especially when you’re dealing with the intricacies of auto parts. From the joy of connecting a customer with that hard-to-find piece to the satisfaction of seeing your products help bring a vehicle back to life, there’s no shortage of rewarding moments. However, one area that…

    Receipt with "Return Policy" highlighted.
  • FAQ Friday Part II: How These Chargeback Prevention Strategies can Help Your Business And Keep More Money In Your Bank Account

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    On our last FAQ Friday, I started sharing some easy tips and tricks you could employ right away to avoid chargebacks from happening. These provide the biggest bang for your buck in preventing chargebacks, so if you missed that post, you can go here to read it. Here’s just a recap of some of the…

  • FAQ Friday: What Are the Best Chargeback Prevention Strategies?

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    Chargebacks are something every merchant faces. Unfortunately, there’s never going to be a day when you enjoy 0% chargebacks. However, with most merchants losing 2% – 8% off their top-line revenue, it’s no surprise that you’ll want to take action. The good news is that are numerous ways to increase your bottom line. From implementing…