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Meeting Consumer Demand for Better Credit Card Fraud Protection

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Consumers are demanding better protection for their personal data, and can you blame them?

With AI scraping every piece of data updated to the internet and credit card fraud always on the horizon, what can we do? Fret not, because there are ways to protect your customer data without breaking the bank.

Identity fraud cases have intensified by around 12% annually since 2020. As we navigate through 2025, the global cost of cybercrime will reach $10.5 trillion annually.

That’s not to mention online identity fraud now representing more than 70% of all identity fraud occurrences. Our rapidly evolving digital lifestyles are convenient, but challenging.

Consumers are increasingly aware of these risks, with 87% willing to pay more for products and services from companies that have a strong reputation for security.

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Which payment methods carry the lowest risk?

That’s the question on every business owner’s mind. The truth is, they’re all risk except for cash. But that doesn’t mean other, more accessible, payment methods have to be high-risk.

So, what exactly makes a payment method “low-risk”? Let’s dive in and explore some options that won’t keep you up at night.

Cash and Checks: Old School, But Still Cool

Remember the days when cash was king? While it might seem outdated, cash transactions remain one of the safest bets for in-person purchases.

No digital footprint means no data to steal. Checks, while not as trendy, offer a paper trail that can be easier to track than digital transactions. But let’s face it, carrying wads of cash or a checkbook isn’t exactly convenient today.

Debit Cards: Your Money, Your Rules

Debit cards offer a sweet spot between cash and credit. They use funds directly from your account, which means you’re not spending money you don’t have.

This inherently lowers the risk for merchants and can make you feel more in control of your spending. But don’t get too comfortable – card skimming is still a thing, so keep your eyes peeled.

Low-Risk Payment Gateways

For those who can’t resist the allure of online shopping (guilty as charged), lowing the risk of fraud at the payment gateways level is our new best friends.

Services that tokenize and encrypt customer data at checkout are leading the charge in secure online transactions.

While a gateway, itself can’t be high or low risk, how you use it can. Enabling certain features and requiring certain customer confirmation data will keep fraud at a minimum.

While these low-risk methods offer a good starting point, they’re just the tip of the iceberg in the world of payment security.

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The Growing Problem of Online Fraud

Online fraud remains a persistent and growing threat. As we navigate through 2025, the landscape of cybercrime continues to evolve, presenting new challenges for consumers and businesses alike.

The Rising Tide of Cybercrime

The financial impact of cybercrime is insane. By the end of this year, the global cost of cybercrime will to reach a mind-boggling $10.5 trillion annually.

This represents a 15% year-over-year increase, highlighting the rapid acceleration of online criminal activities.

Types of Online Fraud

The digital fraudster’s toolkit is diverse and ever-expanding. Some of the most common types of online fraud include:

  1. Identity Theft: Cases have intensified by an estimated 12% annually since 2020, with no signs of slowing down.
  2. Phishing Scams: These deceptive tactics account for a whopping 80% of reported cybercrimes in the technology sector.
  3. Credit Card Fraud: Hackers continue to find new ways to steal credit card details, often using too-good-to-be-true offers as bait.
  4. Online Shopping Fraud: Scammers sell non-existent or inferior products, or use fake transactions to harvest financial information.
  5. Cryptocurrency Scams: The FBI reported that losses from cryptocurrency-related fraud exceeded $5.6 billion in 2023, a 45% increase from the previous year.

The Shift to Digital Channels

Online identity fraud now represents more than 70% of all identity fraud occurrences. AI-assisted tools act as a catalyst for fraud as well, leading to a 244% year-over-year increase in digital document forgeries.

The Human Cost

Beyond the financial implications, the frequency of these attacks is alarming. In the U.S., an average person experiences an identity theft attempt every 14 seconds. This constant threat erodes consumer trust and can have long-lasting psychological impacts on victims.

Clearly online fraud is something that will remain present, mature, and change along with ecommerce. Avoiding fraud altogether is unwise as you will never reach 0% fraudulent activity, whether that refers to chargebacks or your approval rating.

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Advanced Fraud Protection Technologies

As online fraud continues to escalate, both businesses and consumers are seeking advanced tools to safeguard their transactions.

The good news? Tech has risen to the challenge, offering innovative solutions that not only protect sensitive data but also enhance the overall user experience.

Let’s explore some of the most effective fraud protection technologies shaping the future of secure payments.

1. Tokenization: Protecting Sensitive Data

Tokenization replaces sensitive payment information, such as credit card numbers, with unique, non-sensitive tokens. These tokens are meaningless to hackers and cannot be reverse-engineered, making them an effective shield against data breaches.

For example, when a customer makes a payment, the token is used instead of their actual card details, ensuring that even if a breach occurs, no usable data is compromised.

Tokenization is widely adopted in mobile wallets like Apple Pay and Google Pay for its ability to secure transactions without disrupting the user experience. You can enable network tokenization through your payment processor and gateway.

2. Biometric Authentication: Who You Are Is Your Password

Biometric authentication leverages unique physical or behavioral traits—such as fingerprints, facial recognition, or voice patterns—to verify identity.

Unlike passwords or PINs, biometrics are nearly impossible to replicate, making them a highly secure option for fraud prevention.

For instance, many smartphones now use fingerprint or facial recognition for payment authorizations. Doing so adds an extra layer of security while keeping the process seamless for users.

3. Two-Factor Authentication (2FA): A Double Lock on Security

Two-factor authentication requires users to verify their identity through two separate methods—something they know (like a password) and something they have (like a one-time code sent via SMS or an authenticator app).

This dual-layer approach significantly reduces the risk of unauthorized access, as hackers would need to compromise both factors to succeed. Many online platforms and payment processors now mandate 2FA as a standard security measure.

4. Machine Learning and AI: Smarter Fraud Detection

Artificial intelligence (AI) and machine learning (ML) have revolutionized fraud detection by analyzing vast amounts of transactional data in real time.

These systems identify patterns and anomalies that might indicate fraudulent behavior, such as unusual spending locations or rapid fund transfers. For example:

  • Anomaly Detection: ML algorithms flag deviations from normal transaction behavior.
  • Risk Scoring: Transactions are assigned risk scores based on factors like location, frequency, and user history.
  • Network Analysis: AI uncovers fraudulent networks by analyzing relationships between accounts or devices.

These technologies continuously learn and adapt to new fraud tactics, ensuring they stay ahead of evolving threats.

5. EMV 3-D Secure: Extra Protection for Online Payments

EMV 3-D Secure is an authentication protocol designed specifically for online transactions.

It adds an additional verification step during checkout—such as entering a one-time password or confirming via a banking app—to ensure that the cardholder is indeed the one making the purchase. This reduces card-not-present fraud while maintaining a smooth shopping experience.

6. Real-Time Monitoring Tools

Advanced fraud detection systems now offer real-time monitoring capabilities that instantly flag suspicious activities.

For example, AI-powered tools can detect unusual login attempts or high-value transactions in unfamiliar locations and immediately alert users or block the transaction until further verification is completed.

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About the author

As President of DirectPayNet, I make it my mission to help merchants find the best payment solutions for their online business, especially if they are categorized as high-risk merchants. I help setup localized payments modes and have tons of other tricks to increase sales! I am an avid traveler, conference speaker and love to attend any event that allows me to learn about technology. I am fascinated by anything related to digital currency especially Bitcoin and the Blockchain.