Author: Maria Sparagis

  • Stripe ISN’T a Merchant Account (And Why That Matters for Your Business)

    Stripe is everywhere, powering millions of online businesses. Maybe even you are already using it to process credit card payments. Stripe makes it incredibly easy—you can integrate their system into your site in just a few hours. So what’s the problem? Stripe isn’t actually a merchant account. This distinction matters more than you might think,…

    Woman using Stripe application and holding smartphone, closeup
  • Credit Card Decline Code 59: Suspected Fraud (and What to Do About It)

    One of the more serious declines you’ll face in your business journey is decline code 59. This code signals suspected fraud, and knowing how to handle it can save your business money and protect your customers. PREVENT FRAUD AT CHECKOUT What Is Decline Code 59? Decline code 59 means the card issuer suspects fraudulent activity…

    Man in a suit sitting in front of a desktop screen that says "FRAUD ALERT"
  • Your Packaging and Fulfillment Experience Drives Chargebacks

    Most business owners obsess over their product quality and marketing. They spend countless hours perfecting their sales pages and crafting the perfect pitch. But then they completely drop the ball when it comes to packaging and fulfillment. This oversight costs them thousands of dollars in chargebacks every year. Your customer’s journey doesn’t end when they…

    Courier hands packaging parcel
  • 5 Early Signs of Fraud (Before Checkout)

    When most people think about online fraud, their minds jump straight to the checkout page. Stolen credit card numbers, mismatched billing info, or desperate attempts to guess 3DS codes. But the key to fraud prevention isn’t to just watch the finish line, it’s about spotting trouble long before your customer ever fills their cart or…

    closed lock on top of a stack of credit cards, monotone
  • 8 Customer Journey Points Where You’re Losing Conversions

    It’s a pain to watch visitors slip away before clicking “Buy.” Customers drop off at every step of the journey, from that first email to the last click on your checkout page. If you know where you’re losing them, and what to do about it, you can turn those missed chances into real revenue. Let’s…

    Customer Journey Isometric Outline Illustration