Author: Maria Sparagis

  • Crypto Merchant Account

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    The markets may be volatile, but that hasn’t stopped demand for cryptocurrency exchanges or merchants inquiring about crypto merchant accounts. The pandemic has sent interest in cryptocurrencies such as Bitcoin and Ethereum into overdrive. Website visits to cryptocurrency exchange websites have recently increased to over 144.3 million visits per month this past August alone. That represents a 30.5% month-on-month increase. It appears the recent spike in volatility has…

  • FAQ Fridays: Improve Customer Service To Lower Chargebacks

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    Q: I have a nutra site that sells mainly immunity supplements.  Since Covid, we’ve had a huge uptick in sales that is not slowing down.  I’ve noticed much larger bills for our monthly customer service costs. I outsource my customer service to an external call centre. The call centre is opened 24 hours so my…

    Communication Methods