Author: Maria Sparagis
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Issuer Declined MCC Errors and How to Avoid Them
When it comes to accepting credit card payments, there are many factors that can contribute to a declined transaction. One of the most common reasons for transaction declines is an “Issuer Declined MCC” message. The Merchant Category Code (MCC) is a four-digit code that classifies businesses into different categories based on the products or services…
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Customer Service Tiers Are Your Secret Retention Weapon
Imagine walking into a store where every interaction feels like it was designed specifically for you. That’s the magic of strategic customer service tiers, and it’s about to revolutionize how you connect with your customers. Customer service is no longer just about putting out fires. Think of it like a communication pyramid, where each level…
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ShopifyShutDownMyStore! How to Get It Back
The dreaded Shopify email no store owner wants to see: “Your store has been deactivated.” Trust me, I’ve helped hundreds of merchants through this exact crisis, and I know the panic that sets in when your livelihood suddenly vanishes. Your store, your products, your customers – all seemingly gone in an instant. If you’re searching…
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How to Accept Credit Card Payments Without a Merchant Account
I’ve seen the same story unfold too many times. You’ve launched your online store, sales are flowing in, and suddenly – bam! Your payment processor freezes your account. Your funds are locked up for 180 days, and your business grinds to a halt. Many entrepreneurs rush to sign up with a popular payment processor, thinking…
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