Author: Maria Sparagis
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How to Avoid Friendly Fraud, a Growing Threat to Your Business
Friendly fraud is one of the most annoying yet seemingly avoidable types of fraud. Many merchants are left wondering what they’ve done wrong or why their customers are mistreating them. One day you’re in the black, and the next your chargeback ratio spikes beyond acceptable limits. Your payment processor flags your account. Your rolling reserves…
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Survival Guide: Stripe Account Suspended
Payment processors and PSPs hold immense power over businesses, Stripe, despite its reputation as a developer-friendly platform, is no different. The payments giant regularly suspends accounts and holds funds, sometimes without clear justification. I recently received an email from a business owner whose experience illustrates the reality that many merchants face when dealing with account…
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The De Minimis Rollback Means More Chargebacks — How to Avoid
The de minimis rollback changes how businesses handle international shipping costs. This change affects millions of online purchases every day. When customers don’t know about extra charges, they create chargebacks that hurt businesses. Here’s how to avoid the hassle. REDUCE CHARGEBACKS What Is the De Minimis Rollback? The de minimis threshold sets the limit for…
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14 Reason Codes That Land Your Business on the MATCH List
If you run a business that accepts credit card payments (so, every business), then you need to know about the MATCH list. This database tracks merchants who’ve had their payment processing accounts shut down. Getting MATCHed can destroy your business overnight. You’ll struggle to find any bank willing to process your payments again. The Member…
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Embrace Click-to-Cancel Policies, Even Without the Law
The Federal Trade Commission’s “click-to-cancel” rule vanished faster than a forgotten gym membership renewal. On July 8, 2025, the Eighth Circuit Court of Appeals struck down the regulation that would have required businesses to make canceling subscriptions as easy as signing up for them. The court’s decision wasn’t about the merits of consumer-friendly cancellation policies.…
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