Category: CHARGEBACKS

  • The Real Cost of Chargebacks: Beyond the Transaction Amount

    Chargebacks cost merchants far more than the disputed transaction value. For every dollar lost to fraud, businesses incur up to $4.61 in total costs, with some reports showing merchants losing 3.4 times the original transaction amount when all expenses are calculated. Understanding these comprehensive costs helps merchants develop effective strategies to minimize their financial impact.…

    Fraud prevention - implementation of a strategy to detect fraudulent transactions and prevent these actions from causing financial damage, text concept button on keyboard
  • Visa’s New VAMP Program Ruins Chargeback Alerts

    The Visa Acquirer Monitoring Program (VAMP) now treats fraud alerts differently than before, making chargeback alert programs for fraud useless. Starting April 2025, TC40 fraud alerts resolved through Rapid Dispute Resolution (RDR) now count toward your VAMP ratio. This means chargeback alerts for fraud reasons won’t protect businesses the way they used to. Previously, these…

    Four VISA credit cards stacked on top of each other
  • FTC Is Coming After “Made in USA” Claims

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    Labels like MUSA or Made in the USA can tank your business. You see them everywhere on Amazon, eBay, and Shopify stores, products that proudly sporting “Made in USA” badges. American flags plastered on product photos. Bold claims about supporting American workers. But many—if not most—of these products ship straight from overseas warehouses. If you’re…

    "MADE IN USA" label on a woven fabric
  • The De Minimis Rollback Means More Chargebacks — How to Avoid

    The de minimis rollback changes how businesses handle international shipping costs. This change affects millions of online purchases every day. When customers don’t know about extra charges, they create chargebacks that hurt businesses. Here’s how to avoid the hassle. REDUCE CHARGEBACKS What Is the De Minimis Rollback? The de minimis threshold sets the limit for…

    Courier gives pen to the client to sign on delivery receipt. Receive a parcel from delivery service concept
  • Your Packaging and Fulfillment Experience Drives Chargebacks

    Most business owners obsess over their product quality and marketing. They spend countless hours perfecting their sales pages and crafting the perfect pitch. But then they completely drop the ball when it comes to packaging and fulfillment. This oversight costs them thousands of dollars in chargebacks every year. Your customer’s journey doesn’t end when they…

    Courier hands packaging parcel