Category: CHECKOUT

  • From Hang-Up to Hooked: The Strategy Behind Successful Cart Recovery Calls

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    This week, we had an interview with one of the best people from HelpGrid, Jeannie Mai about how phone support is one of the most powerful tools to use today, even with AI advancing so quickly and seemingly taking over…everything! Below is a recap of the episode as well as the YT link. But if…

    woman smiling on the phone at a call center with bar charts and line graphs
  • Why Simple Brands Win: The Power of Focused Excellence

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    In an era where the market is inundated with companies vying for consumer attention, the power of a simple brand strategy often gets overlooked. Yet, it is this very simplicity that can set a brand apart in the crowded marketplace. The concept of ‘less is more’ holds true, where being straightforward and focused can translate…

    simple brands win, simple branding, branding simplicity
  • The Power of Prime on Shopify, How Merchants Should Handle Amazon’s Buy with Prime Checkout

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    The checkout experience often serves as the ultimate determinant of whether a browsing visitor becomes a loyal customer. The right balance between speed, security, and familiarity can make all the difference. And now, with the exciting collaboration between Shopify and Amazon, integrating the “Buy with Prime” feature, the landscape is shifting once again. For Shopify…

    shopify, amazon, buy with prime, amazon prime shopify merchants, shopify checkout
  • Why Your Checkout Page SUCKS (and How to Fix It)

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    Did you know that the global average cart abandonment rate hovers around 70%? Yes, that means nearly 3 out of 4 shoppers leave your store without completing their purchase. And more often than not, the culprit is a poorly designed or overly complicated checkout process. A smooth checkout flow is the grand finale of the…

    checkout page, online shopping, credit card payment
  • The Absolute Best Checkout Flows for Mastering Ecommerce in 2023

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    Think back to the last time you purchased something online. What stood out? Was it the smoothness of the process, or perhaps a snag that almost made you abandon your cart? At the heart of these experiences lies the ecommerce checkout process—a pivotal moment that can make or break a sale. It’s not just about…

    Add to shopping cart, someone shopping online, checkout flow