Category: Compliance & Regulation
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Final FTC Click-to-Cancel Rule Announced, Subscription Merchants Listen Up
The Federal Trade Commission (FTC) has announced a final “click-to-cancel” rule aimed at simplifying the process of ending recurring subscriptions. This rule addresses the growing frustration among consumers who find it difficult to cancel unwanted services. By mandating that businesses make cancellation as straightforward as enrollment, the FTC empowers consumers and reduces deceptive practices in…
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Do NOT Offer Lifetime Memberships, Big Compliance Risk
The promise of a “lifetime membership” can be alluring to both businesses and consumers. However, recent events surrounding the closure of Clixlo.app have shed light on the potential pitfalls of such offers. Clixlo.app, a popular marketing automation tool and white label of High Level, recently announced its impending shutdown and the forced migration of its…
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FTC Targets Deceptive AI Claims, Shopify and Stripe Users Are Warned
The Federal Trade Commission (FTC) has launched a crackdown on deceptive artificial intelligence (AI) claims. This aggressive move targets companies that exaggerate their AI capabilities or misuse consumer data under the guise of AI-powered services. For direct response businesses and those relying on platforms like Stripe and Shopify, this regulatory action demands immediate attention and…
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DOJ Visa Lawsuit, What This Means for Merchants
The Department of Justice (DOJ) has thrown down the gauntlet, launching a high-stakes antitrust lawsuit against Visa, the card network giant. At the heart of this lawsuit lies a bold accusation: Visa has allegedly weaponized its dominant market position to stifle competition and maintain an iron grip on online debit transactions. The DOJ claims that…
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Credit Card Surcharge Laws by State (as of Sept 2024)
Credit card surcharges are an additional charge that businesses can impose when customers choose to pay with a credit card instead of cash or debit. This fee helps merchants offset the costs they incur for processing credit card transactions. While surcharging has been a hot topic in recent years, Visa is now taking a firm…
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