Category: Customer Questions

  • Why Negative Reviews Can Be a Goldmine for Your Business

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    When you think about negative reviews, you might picture them as the pesky flies at the picnic of ecommerce—unwanted, persistent, and with a knack for spoiling the feast. But what if I told you that these critiques, as jarring as a one-star rating can be, are not just inevitable, but actually invaluable? Picture this: a…

    5-star reviews, customer service, online business, businessman, reputation management.