Category: FRIENDLY FRAUD

  • FAQ Fridays: Will Chargebacks Increase If I Avoid Customer Refunds?

    , , ,

    Q: I’ve noticed a big increase in my refunds in the last couple of months.  Customers are using my skin care products and then requesting a refund.  They even flat out refuse to send back the product.  I’m thinking of adding more steps for customers to get a refund. My contacts who have nutra businesses…

  • Beat Targeted Chargeback Fraud And Friendly Fraud, Increase Net Profit (Pt. 2)

    ,

    Welcome back to part two of our blog about chargeback fraud and friendly fraud. In part one of this series we established what the difference was between both of these schemes. We also looked at a few effective tools and tricks that can be used to fight fraud. There are many merchant types that are…

    Beat Targeted Chargeback Fraud And Friendly Fraud, Increase Net Profit
  • Beat Targeted Chargeback Fraud And Friendly Fraud, Increase Net Profit (Pt. 1)

    ,

    Merchants often think that chargeback fraud and friendly fraud is the same thing, but they are quite different. Not knowing the difference between both of these is crucial for your business. Chargebacks are often the number one reason why a company’s credit card processing results in termination. And, excessive chargebacks are the cause for why…

    Beat Targeted Chargeback Fraud And Friendly Fraud, Increase Net Profit