Category: Online Reviews

  • How to Respond to Negative Reviews on Your Shopify Store

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    No matter how good or how unique your product is, your entire business can be ruined by negative reviews. Luckily, negative reviews can be flipped around and become a powerful marketing tool. Here’s how you should respond to negative Shopify reviews (even the worst of the worst). SECURE YOUR SHOPIFY STORE WITH A BACKUP PAYMENT…

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  • Why Negative Reviews Can Be a Goldmine for Your Business

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    When you think about negative reviews, you might picture them as the pesky flies at the picnic of ecommerce—unwanted, persistent, and with a knack for spoiling the feast. But what if I told you that these critiques, as jarring as a one-star rating can be, are not just inevitable, but actually invaluable? Picture this: a…

    5-star reviews, customer service, online business, businessman, reputation management.
  • Online Reviews are the Golden Marketing Tool You Aren’t Using

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    In the digital world we’re navigating, the adage “The customer is always right” takes on a whole new meaning, especially when it comes to customer reviews. Think about it: When was the last time you made an online purchase without scrolling through reviews or star ratings? If you can’t remember, you’re in good company. An…

    Customer reviews, five-star reviews, testimonials, online reviews
  • Negative Reviews: How They Affect Your Merchant Account and What to Do About Them

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    Negative reviews can be troublesome for any business owner, but even more so for high-risk business and ones just starting out. They are also an unavoidable consequence of doing business. The sooner you come to terms with this, the sooner you can do something about it. Bad reviews can be harmful, yes, but there’s something…