Friendly fraud is where customers dispute transactions they actually made through their credit card company or bank, aiming to get their money back. It’s as problematic as it sounds. 42% of Gen Zers (those born between 1997 and 2012) have
Let’s talk about a not-so-fun part of post-holiday business: chargebacks. You know the drill—Q4 comes around, sales go through the roof thanks to the holiday rush and those irresistible sales events. But as the confetti settles, Q1 brings a less
Chargebacks—a mechanism designed to protect consumers, but one that can also present significant challenges for businesses. The recent case of the Federal Trade Commission (FTC) against Chargebacks911 has cast a spotlight on these challenges, revealing the complexities and potential pitfalls
In the high-stakes world of e-commerce, payment processors play a critical role in the success and stability of your business. These platforms are the lifeblood of your online store, enabling seamless transactions between you and your customers. But what happens
As a merchant, chargebacks can be one of the most frustrating and costly parts of doing business. But what if there was a way to guarantee you would win your chargeback dispute? In this article, we will reveal the secrets
