Last week, we took a seat with David Pirtle, VP-Enterprise Engagement, from Chargebacks911 to uncover the chargeback dispute process on both ends. With his advice, you can better manage your chargebacks, understand which real-time alert notifications best fit your workflow, and learn
If you are receiving charge backs on your credit card transactions it could be for a number of reasons. The billing descriptor (Name on Credit Card) is often the most overlooked portion of a transaction. Your business’s billing descriptor can increase
We all know the holidays can be stressful. From binge buying to late deliveries to replacement gifts, it can be a mess. Customers are mad, you’re mad, deliverers are mad. So what do you do? You’ll want to lower post-holiday
As we approach 2022, many people are prepping to give and receive travel-related gifts. From plane tickets and cruises to tours and events, this upcoming year is ready to embrace travel once again. That’s great news for anyone working in
The timeline of a chargeback is a tricky one and tends to favor the customer. It involves all parties: customer, card issuer, credit card network, acquirer, and finally the merchant. Merchants who ignore chargebacks or fail to respond in time will lose revenue, increase their chargeback ratio, and take one step closer
