Category: SHOPPING CART
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Mastering Abandoned Cart Emails
Abandoned customer carts are a common problem for ecommerce businesses, with an average cart abandonment rate of 69.57% across all industries. When potential customers add items to their cart but leave without completing the purchase, it represents a significant loss of potential revenue. However, abandoned cart emails can be a powerful tool to recover these…
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CRM, POS, Shopping Cart, & Gateway — How They Work and What’s the Difference
Understanding the arsenal of tools at your disposal when it comes to ecom can be the difference between just getting by and truly thriving. Among these tools, four stand out for their critical roles in shaping the customer journey and driving sales: Customer Relationship Management (CRM) systems, Point of Sale systems (POS), shopping carts, and…
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From Hang-Up to Hooked: The Strategy Behind Successful Cart Recovery Calls
This week, we had an interview with one of the best people from HelpGrid, Jeannie Mai about how phone support is one of the most powerful tools to use today, even with AI advancing so quickly and seemingly taking over…everything! Below is a recap of the episode as well as the YT link. But if…
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Comparing a Payment Aggregator With a Payment Processor (Which Is Best?)
In the world of online e-commerce, every optimization counts. And so if you’re a business owner who is selling goods online, you should be thinking carefully about the best payment methodology for your business to maximize your margins and deliver a clean customer experience every time. One of the key decisions that need to be…
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Is Your CRM & Shopping Cart Limiting Your Payment Processing Options? Pt. 2
Selecting or switching to the right CRM and shopping cart for an online business is an important decision. If you work with subscriptions or offer multiple payment options at the checkout, these tools will influence sales more than you think. In part two of this blog we will highlight the importance of having key features…
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