Tag: customer service
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Customer Service Tiers Are Your Secret Retention Weapon
Imagine walking into a store where every interaction feels like it was designed specifically for you. That’s the magic of strategic customer service tiers, and it’s about to revolutionize how you connect with your customers. Customer service is no longer just about putting out fires. Think of it like a communication pyramid, where each level…
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Chargebacks from Poor Customer Service Is Killing Your Business — Solution
Did you know that your customer service team can play a huge role in reducing chargebacks? That’s right – many chargebacks derive from poor customer service, so the obvious solution is to improve your customer service. But that might not be as easy as it sounds. In this post, we’ll dive into the basics of…
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