Tag: shopping cart
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Mastering Abandoned Cart Emails
Abandoned customer carts are a common problem for ecommerce businesses, with an average cart abandonment rate of 69.57% across all industries. When potential customers add items to their cart but leave without completing the purchase, it represents a significant loss of potential revenue. However, abandoned cart emails can be a powerful tool to recover these…
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From Hang-Up to Hooked: The Strategy Behind Successful Cart Recovery Calls
This week, we had an interview with one of the best people from HelpGrid, Jeannie Mai about how phone support is one of the most powerful tools to use today, even with AI advancing so quickly and seemingly taking over…everything! Below is a recap of the episode as well as the YT link. But if…
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Is Your CRM & Shopping Cart Limiting Your Payment Processing Options? Pt. 2
Selecting or switching to the right CRM and shopping cart for an online business is an important decision. If you work with subscriptions or offer multiple payment options at the checkout, these tools will influence sales more than you think. In part two of this blog we will highlight the importance of having key features…
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Is Your CRM & Shopping Cart Limiting Your Payment Processing Options? Pt. 1
Are your CRM and online shopping cart compatible with your payment processor? Too often e-commerce business owners launch their online stores without checking their customer relationship management (CRM) and shopping cart capabilities. By the time merchants have integrated these on their website, they discover their setup isn’t the right fit for their payment processor. Alternatively,…
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