Author: Maria Sparagis

  • Unlocking Global Sales with Stripe Payment Methods

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    The diversity in payment preferences among customers across the globe has never been more pronounced. From the teenager in Tokyo using a digital wallet to the retiree in Rome preferring a traditional bank transfer, the variety of payment methods available today reflects the wide spectrum of consumer needs and habits. Stripe is a comprehensive payment…

    business owner in front of a register accepting payments from many customers
  • CRM, POS, Shopping Cart, & Gateway — How They Work and What’s the Difference

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    Understanding the arsenal of tools at your disposal when it comes to ecom can be the difference between just getting by and truly thriving. Among these tools, four stand out for their critical roles in shaping the customer journey and driving sales: Customer Relationship Management (CRM) systems, Point of Sale systems (POS), shopping carts, and…

    customers holding backs outside of a store waiting to make a purchase
  • FTC v Automators AI: A Guide for Business Opportunity Merchants and Coaches

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    In this new era where artificial intelligence (AI) has become the golden ticket in e-commerce, a recent ruling by the Federal Trade Commission (FTC) sends a powerful message across the bow of all business opportunity merchants and coaches: integrity is non-negotiable. The case in point? The owners of Automators AI, a once-promising AI-driven e-commerce scheme…

    courthouse, monochromatic, rendered cg
  • From Hang-Up to Hooked: The Strategy Behind Successful Cart Recovery Calls

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    This week, we had an interview with one of the best people from HelpGrid, Jeannie Mai about how phone support is one of the most powerful tools to use today, even with AI advancing so quickly and seemingly taking over…everything! Below is a recap of the episode as well as the YT link. But if…

    woman smiling on the phone at a call center with bar charts and line graphs
  • Capital One’s Acquisition of Discover Reshapes the Payments Landscape

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    In a move that could significantly reshape the landscape of the financial services industry, Capital One Financial Corp. is considering an ambitious acquisition of Discover Financial Services in a deal valued at $35 billion. This all-stock transaction isn’t just a mere business maneuver; it’s a strategic play aiming to catapult Capital One to the forefront…

    businessmen shaking hands