Author: Maria Sparagis

  • AI Claims, Like Any Other Ad, Need to Be Substantiated—FTC Warns

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    As artificial intelligence continues to become a more significant part of our lives, it’s important that companies who sell AI-powered products make sure they remain accountable. The Federal Trade Commission (FTC) is making sure its voice is heard on the issue, warning companies that any claims made about the benefits and effectiveness of their products…

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  • Maximizing Retention: How Travel Merchants Can Create Successful Customer Loyalty Programs

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    In a digital world where change is the only constant, travel merchants are striving to create effective customer loyalty programs that will ensure their customers keep coming back. With strong retention being critical for any successful business, understanding what it takes to maximize customer loyalty with an attractive rewards program is key. This article will…

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  • The Rising Problem of Credit Card Declines: #1 Cause and Solutions for Merchants

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    Since the dawn of technology, credit cards have been a revolutionary payment method—providing unprecedented convenience and trust in online commerce. Nowadays, this simple yet powerful tool has become ubiquitous as an ever-popular means of transaction for shoppers worldwide. However, merchants are finding that their transactions are increasingly subject to declines from customers’ issuing banks due…

    Person holding mobile phone that has a red screen that reads "Payment Failed"
  • MATCH-listed but don’t know why? Here’s how to clear your name.

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    No one wants to be on the MATCH list. No one. But if you find yourself on the list and don’t know why, it’s important to take action NOW so you can start processing payments. In this article, we’ll give you some tips for: Finding how you got on the MATCH list Removing your name…

    Computer screen with red "rejected" text stamped over an application form.
  • How Long Stripe Can Hold Funds and How to Get Your Money Back

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    Stripe is notorious for holding merchant funds, freezing accounts, and even terminating accounts. That means no money in, no money out, and no customers. In some cases, Stripe holds funds up to 180 days with weekly emails coming in stating, “Stripe is holding your funds for 90 days.” But wait, didn’t we just say Stripe…