Privacy Policy
1. Introduction
Welcome to DirectPayNet (“we,” “us,” or “our”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website, www.directpaynet.com, and use our services.
By using our website, you agree to the terms outlined in this policy.
2. Information We Collect
We collect the following personal information from you:
- Names
- Email addresses
- Phone numbers
- Website links you provide
- General company information
We also collect technical information such as cookies and usage data to improve your experience.
3. How We Collect Your Information
Your information is collected through:
- Forms you fill out on our website
- Cookies and tracking technologies on our site
- Third-party integrations such as Google Analytics and Zoho Marketing
4. Purpose of Data Collection
We use your personal information to:
- Provide and maintain our services
- Respond to customer support inquiries
- Deliver marketing communications (including SMS messages) where you have given consent
5. Sharing of Personal Information
SMS Opt-in and Phone Numbers: SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
Other than the restriction above, we may share your personal data with:
- Trusted third-party service providers such as Google Analytics and Zoho to help us deliver and improve our services
- Legal authorities when required by law or to protect our rights
6. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), our legal basis for processing your personal data includes:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate interests, provided they do not override your rights
7. Cookies and Tracking
We use cookies to enhance your browsing experience and analyze site traffic. You can manage or disable cookies via your browser settings. For more details, please refer to our Cookie Policy.
8. User Rights
European Users (GDPR)
You have the right to access, correct, delete your personal data, withdraw consent, restrict processing, and data portability. You also have the right to lodge a complaint with a supervisory authority.
California Residents (CCPA)
You may request access to your data, request deletion, opt-out of data sales, and are protected from discrimination for exercising these rights.
Canadian Users (PIPEDA)
You have the right to access your personal information, request corrections, and file complaints regarding privacy.
To exercise your rights, please contact us at [email protected].
9. Data Security and Retention
We implement reasonable security measures to protect your personal data and retain it only as long as necessary to fulfill the purposes described or as required by law.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. Please review their policies separately.
11. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted here with the updated date. We encourage you to review this page regularly.
12. Contact Information
For privacy inquiries, please contact us at:
DirectPayNet
108-1055 rue Lucien L’Allier
Montreal, Quebec
Canada H3G 3C4
Email: [email protected]