The holiday rush has ended, but a new challenge emerges: the dreaded “Returnuary.” As merchants, we face a staggering 40% increase in chargebacks during the post-holiday period compared to November and December. This surge is a critical threat to your
The Visa Acquirer Monitoring Program (VAMP) now treats fraud alerts differently than before, making chargeback alert programs for fraud useless. Starting April 2025, TC40 fraud alerts resolved through Rapid Dispute Resolution (RDR) now count toward your VAMP ratio. This means
Gone are the days when a simple password was enough to keep your customers’ payment data secure. I witness firsthand how outdated authentication methods lead to cart abandonment, chargebacks, and frustrated customers. Today’s digital commerce demands smarter, faster, and more
The post-holiday chargeback surge is coming, and it’s going to hit harder than ever. With holiday retail sales reaching $957.3 billion in 2023, and an expected 3.5% growth for 2024, businesses are set to face a wave of transaction disputes
Did you know that your customer service team can play a huge role in reducing chargebacks? That’s right – many chargebacks derive from poor customer service, so the obvious solution is to improve your customer service. But that might not
