Tag: chargeback
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Visa’s New VAMP Program Ruins Chargeback Alerts
The Visa Acquirer Monitoring Program (VAMP) now treats fraud alerts differently than before, making chargeback alert programs for fraud useless. Starting April 2025, TC40 fraud alerts resolved through Rapid Dispute Resolution (RDR) now count toward your VAMP ratio. This means chargeback alerts for fraud reasons won’t protect businesses the way they used to. Previously, these…
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Best Return Policy to Avoid Chargebacks Post-Holiday Sales
The holiday rush has ended, but a new challenge emerges: the dreaded “Returnuary.” As merchants, we face a staggering 40% increase in chargebacks during the post-holiday period compared to November and December. This surge is a critical threat to your bottom line that demands immediate attention. Here’s how to avoid chargebacks with best refund policy…
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Payment Authentication Methods to Reduce Chargebacks
Gone are the days when a simple password was enough to keep your customers’ payment data secure. I witness firsthand how outdated authentication methods lead to cart abandonment, chargebacks, and frustrated customers. Today’s digital commerce demands smarter, faster, and more secure ways to verify customer identity at checkout. Whether you’re selling clay pots or a…
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How to Reduce Credit Card Chargebacks 2024 Holiday Season Edition
The post-holiday chargeback surge is coming, and it’s going to hit harder than ever. With holiday retail sales reaching $957.3 billion in 2023, and an expected 3.5% growth for 2024, businesses are set to face a wave of transaction disputes in January 2025. I’ve seen firsthand how these chargebacks can devastate businesses, often wiping out…
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Chargebacks from Poor Customer Service Is Killing Your Business — Solution
Did you know that your customer service team can play a huge role in reducing chargebacks? That’s right – many chargebacks derive from poor customer service, so the obvious solution is to improve your customer service. But that might not be as easy as it sounds. In this post, we’ll dive into the basics of…
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