Author: Maria Sparagis

  • FAQ Fridays: Will Chargebacks Increase If I Avoid Customer Refunds?

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    Q: I’ve noticed a big increase in my refunds in the last couple of months.  Customers are using my skin care products and then requesting a refund.  They even flat out refuse to send back the product.  I’m thinking of adding more steps for customers to get a refund. My contacts who have nutra businesses…

  • Who’s Involved in Credit Card Processing?

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    In a simple world, your online sales would go from your website directly into your bank account. In reality, credit card payment processing involves a complex process involving different software and technology partners; these are required to ensure you can collect from the customer. Each technology partner presents its own challenges and potential for losses…

  • FAQ Fridays: How Can I Plug In My Own Payment Gateway To My Shopify Store?

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    I sell mainly immunity supplements on my Shopify store, but recently I added some upsells offering weight loss products..  I sell mostly straight sale but have optional continuity with a 10% discount for customers who sign up.  I was scaling nicely and processed 55k in my first month due to my good media buys. One…

  • Is Adding an Immunity Nutraceutical Upsell to your PPE Store A Good Idea?

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    Selling PPE (personal protective equipment) and nutraceutical immunity boost supplements online might seem like a good idea since the pandemic started. Still, there have also been a lot more roadblocks than ever before. Masks, gloves, face shields, antibodies, probiotics, lozenges, you name it… CNN reports that protective equipment costs increase over 1,000% amid competition and surge…