DirectPayNet

Category: Risk & Fraud

  • Refund Rates Over 15% Can Ruin Your Payment Processing

    When was the last time you paid attention to your refund rates? For many high-risk merchants, the focus when it comes to payment processing is chargebacks. You might believe that a low chargeback ratio alone protects your merchant account status. But when was the last time you checked your refund rate? High refunds and returns…

    Written by

    Maranda Moses
    Just as you do with chargeback ratios, you should be keeping your eyes on refund rates.

  • Chargeback Rates Nearing The Dreaded 1% Mark? Here’s How To Fix It

    Chargeback rates have become a severe problem for various online merchants over the past couple months during the COVID-19 crisis. Businesses continue to deal with the economic fall out. For example, some within the subscription, travel, sports and supplement sectors see increasing levels of chargebacks. This is particularly true for US-based merchants. And, let’s not…

    Written by

    Maranda Moses
    Chargeback Rates Nearing The Dreaded 1% Mark? Here’s How To Fix It

  • Chargebacks: Why Americans Love Them & What Merchants Can Do About It

    Any online merchant with sales in North America knows that US chargebacks are inevitable. It happens to so many successful companies. They have a cool product or service. They launch to great fanfare in the UK, EU and other foreign regions like Australia and New Zealand. However, when targeting the US consumer market, America poses…

    Written by

    Maranda Moses
    Chargebacks: Why Americans Love Them & What Merchants Can Do About It